FAQs
Frequently Asked Questions
About our products
We are able to make custom products, so if there is something you are looking for that is not on our site, please reach out to us.
Yes, we can add barcodes to almost any of our products.
Artwork & Design
You can definitely make your own design for our products. You can either upload them to the site on your order or send them into us via e-mail.
We recommend that you download and use the design templates that we offer on our site in order to properly make a design that will work with our machinery.
Yes, we offer design templates for each one of our products, making it easy for you to create and upload your own design.
Placing an order online
You can only make changes to the order before it has been fully processed. Once the order has been completed and put into production you cannot cancel the order.
Product pricing does depend on the size of your order. For more details, please reach out to us.
Shipping & Returns
We do offer delivery outside of the United States. Please reach out for further information.
If you ever run into this issue, please reach out to us with the required delivery date and we will try our best to accommodate.
Please go to the “Track Order” page on our site and use your order ID and e-mail to get tracking information.
Feel free to reach out to us for any order updates.
Customer Service
Please go to the “Contact Us” page and reach out to us with the information on that page.
212-594-4455
The fabric wristband with the secure barrel lock or side-loaded barrel lock are the most secure. Our barrel lock has an exterior shell that spins around the inner lock, so if someone tries to twist it loose the inner lock won’t move. The side loaded barrel lock has been proven to be harder to take off with tools that people try to use like screw drivers.
RFID is most commonly used for access control and cashless purposes at events, but can also be used for countless other purposes.
The RFID chips we imbed into our credentials synch with RFID scanners and systems, which allows them to unlock the certain doors/turnstiles that they are set up to unlock and won’t allow them to do the same in the areas they aren’t programmed for. They can also be used to allow attendees to deposit money into, or link to a credit card, which will then allow the user to pay for items with their credentials instead of having to use ca
Our Team
VINCENT RUSSELL
TERESA WAGNER
